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Dunja Lewis
AI-Induced Psychosis at Work: The hidden employee mental health risk organisations are ignoring
🕓 2:50 pm - 3:35 pm📍 River Room 2 (Lv 3)As AI systems become increasingly personalised, emotionally intelligent and persistent, employees are beginning to use them not only for productivity but also for validation, therapy, companionship and decision-making support. Features such as memory, personalised personas, reinforcement learning, adaptive communication styles and always-on availability are creating new workplace risks that many organisations have yet to recognise.
This session explores:
* How AI personalisation and memory features can reinforce or challenge beliefs, behaviours and emotional dependency.
* The impact of AI companionship and therapeutic interactions on employee wellbeing, judgement and workplace relationships.
* Emerging risks around delusion reinforcement and confirmation bias
* Where organisational responsibility begins when employees use AI as a de facto therapist, mentor or confidant.
* Technical, governance and policy controls organisations can implement to reduce risk while enabling innovation.
Dunja Lewis







